Number & Achievement
Through consistent innovation and dedication, VoiceEtc has achieved measurable growth, industry recognition, and lasting impact.
“ At Voice ETC, we offer easy-to-use cloud telephony services, including Cloud IVR, virtual numbers, call tracking, CRM integration, and more, to make your communications smoother and more efficient. ”
Save your customers from the hassle of turning that Yellow Pages upside down with Click-to-Call.
Know moreMissed call notifications has become one of the most prevalent business practice these days.The said notification can be obtained via an SMS or an E-mail either on your smartphone or your system.
Know moreHandle all your inbound and outbound calls, increase scalability, efficiency, enhance security and save costs.
Know moreAs the name suggests, the product is primarily used for encrypting the number and hence identity of the customers from scammers and hackers.
Know moreA free of cost services for your customers, easy to remember, large scale communication with cloud based toll-free services.
Know moreAs one of the Whatsapp Business API Provider in Ahmedabad, Gujarat, we know the platform from the inside and can help you tick all the boxes.
Know morePromotional SMS are series of messages with access to high priority SMS gateways, intended to increase the conversion rates of your business sales.
Know moreGet a virtual number without the hassle of a physical phone line or a huge investment. It is a single point contact, but when merged with IVR, provide a top-notch experience to your customers.
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At Voice etc, you receive the best, cost effective, IVR cloud service solutions with an exceptional end to end customer operations.
-At Voice etc, we deliver reliable, cost-effective cloud IVR telephony solutions designed to enhance customer engagement and streamline business communication. Since our inception in 2011, we have remained focused on providing high-quality, scalable, and intelligent IVR services that meet the evolving needs of businesses across industries. As pioneers in the automobile sector in Gujarat and trusted partners for construction, real estate, hospitality, and other sectors, we bring deep industry expertise and proven results. With over 2500+ active clients in different segments and a strong commitment to customer satisfaction, our user-friendly, script-based IVR systems enable personalized interactions, reduce response time, and ensure seamless end-to-end customer operations—helping businesses stay connected with their customers anytime, anywhere.
Through consistent innovation and dedication, VoiceEtc has achieved measurable growth, industry recognition, and lasting impact.
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Happy Customers
Uptime
Our services and solutions experts are available 24/7 to help you run your businesses smoothly.
The call routing IVR feature directs the customer calls to the available agents with minimum stalling.
Voice Etc., offers unlimited channel based plans customisable as per your requirements
Greet your customers with a pre-recorded professional IVR greeting in a language of your choosing.
API Integration is a seamless connectivity, enabling businesses to automate processes and improve data sharing and integration across several apps and systems.
Our services and solutions cater to various sectors and sizes.
Most organizations use virtual servers to reduce hardware expenses and lower power and energy costs. Virtual servers play a key role in building applications, tools, or environments.
High-performance Intel and AMD dedicated servers offering maximum control, security, and power for demanding applications.
affordable Shared web hosting & Reseller web hosting solutions are designed by us. We tried to add as many features as possible without increasing costs. Your website will be using the CPU and memory of other websites residing on the same server.
Host your servers in our Tier III+ designed data centre, built with N+1 power and cooling redundancy to ensure maximum uptime and reliability. With flexible rack and suite options, redundant infrastructure, and continuous on-site monitoring, your equipment operates in a stable, optimized environment.
We manage your cloud infrastructure end-to-end—handling operations, security updates, and performance monitoring—so you can stay focused on what matters most: your core business.
An IVR is a recorded voice menu that is sent to the caller immediately upon their make a phone call (or within minutes of a recorded greeting) which is responsive to input on the keypad (usually numbers from 0 to 9 from the keyspad) and voice prompts. It’s interactive in that it is able to be displayed at multiple levels–similar to an flow chart. It also prompts responses from the user. It is able to gather basic information to enable live agents to assist the customer better or to even eliminate the requirement for an agent for simple questions or information needs.
It makes use of DTMF (dual-tone multi-frequency) which are basically the sounds that correspond to each key, which are recognized by the other side as the input intended. The IVR is configured by using the simple portal of Servetel which allows for various options including recordings, as well as their flows can be easily identified. Today, IVR is also concerning Artificial Intelligence (AI) as well as voice-based inputs that help improve your IVR experience.
While IVR refers to Interactive Voice Response, OBD is the most common name used to refer to outbound calls. IVR allows customers to connect with the correct agent via an interactive dialpad input system. Outbound is a communication channel that communicates with customers through their contact numbers to offer promotions, offers or opt-in options.
Hosted IVR solutions are call management systems that automate which allow customers to connect with their customers by delivering a personal greeting. The bot is able to ask pertinent questions of callers, thereby giving them the perfect agent to contact immediately. Hosted IVRs are cloud-based services which do not require expensive infrastructure or hardware on premises. The data is secure on the cloud and is able to be accessed by staff members within the company.
Enhance customer service The customer experience is enhanced by answering all calls immediately, and the appropriate agent is connected seamlessly. Increase productivity of agents Agents are able to devote more time to complicated and technical questions. Conversational context gives agents access to the details of callers instantly and can take proactive care of all inquiries. Increased performance through recording data insight, and report on calls enable analysis of the performance of every agent.
In 2026, professional credibility is everything. This blog explores how a 1800 toll-free number helps businesses build instant trust, establish a nationwide presence across India, and enhance customer experience. Discover how Voice ETC provides scalable, cloud-based communication solutions—featuring IVR and real-time analytics—to ensure your brand stays accessible and competitive in a digital-first market.
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